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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...


November 13, 2023

5  out of  5 rating by Shonda
"Alex answered my call in a timely manner and answered all of my questions. He was very helpful with helping me understand my concerns with my premium."

Guillermo Hernandez

October 18, 2023

1  out of  5 rating by Guillermo Hernandez
"Stay away from this place...very unprofessional...they keep calling looking for my wife after I'm telling them not to calling me anymore....Stop your annoying phone calls"

William Plebanski

October 17, 2023

5  out of  5 rating by William Plebanski
"Alejandro Garduno is my new favorite go to with my insurance needs. He has helped me with various questions and concerns about my coverages and given me great advice on how to manage my policies, I have a few and will continue my business there thanks to Alex. So thank you Alex for all your help and advice, you are truly amazing."

Enas Shebli

September 22, 2023

5  out of  5 rating by Enas Shebli
"Alejandro Garduno Was so wonderful! He helped answer all my questions and got everything I needed done for my account! Thank you for making it easy. Family and I love Art Santos been working with them for years and the service is always outstanding!!"

Nydia Gonzalez

September 18, 2023

5  out of  5 rating by Nydia Gonzalez
"I had a lost claim from 2019 and I had the pleasure in working with Liz. She has been at State Farm for many years. Liz left and came back which was a blessing to all her customer especially me. She worked very hard in getting the claim reopened for me. Needless to say, I just received the check and now ready to fix my home. Shout out to Liz thanks for everything. You are the best!!"

kevin turner

September 8, 2023

5  out of  5 rating by kevin turner
"called in to the office to get info on my policies and alex answered the phone, was very helpful, answered all my concerns with the utmost professionalism and was easy to follow & understand & i am glad i called….."

F Rodarte

August 29, 2023

5  out of  5 rating by F Rodarte
"Alex me atendio al cien, muchas gracias, y sigan proveellendo este servicio.."

Mari Oquendo

July 19, 2023

5  out of  5 rating by Mari Oquendo
"Manager Liz Alarcon is always so professional and helpful. Thank you Liz!!!"

Miriam Simery

July 11, 2023

5  out of  5 rating by Miriam Simery
"Alejandro helped me with questions about my auto coverage. Very helpful! Would recommend"

jorge cano

July 10, 2023

5  out of  5 rating by jorge cano
"Excelente atención !! Mucha ayuda y amabilidad gracias Alex excelente servicio !!"

Steph Law

May 9, 2023

5  out of  5 rating by Steph Law
"Art and company made it super easy to adjust my services when I moved into the city and have continued to help my needs."

Xoee Miranda

May 6, 2023

5  out of  5 rating by Xoee Miranda
"I came back to this Company to this location specific because of Liz knowledge and good customer service. Liz is the best on explaining their services."

Ninfa Campoverde

May 5, 2023

5  out of  5 rating by Ninfa Campoverde
"Excelente servicio! LIZ y her team are amazing at their Job"

Djinovic Adnan

April 3, 2023

1  out of  5 rating by Djinovic Adnan
"I’ve been there customer for many years, had over 10policies for years and they decide to increase my car insurance from $150.00 ish to $260.00ish. I call them and ask why but nobody could give me an hard answer neither the manager who didn’t care anyway. Too bad for them i had to remove all my policies and went with a different insurance."

Jose Contes

March 2, 2023

5  out of  5 rating by Jose Contes
"Alex me ayudo en añadir el drive safe and safe"

Grayson Harvey

February 26, 2023

5  out of  5 rating by Grayson Harvey
"After putting off a switch from Geico for several years, I finally connected with Agent Alex and got squared away with significantly lower rates, despite a huge increase in coverage. I feel so much more protected now that I've switched. What I thought was going to be an arduous process was made incredibly easy thanks to the personal, professional touch that Alex provided. All of my questions were answered with the kind of care and enthusiasm that is rare across any and all industries. To top it off, my quote and finalized policy were explained to me in a digestible, thorough manner, leaving me no doubt that State Farm has my back. I'll be sticking with Alex and his team for years to come!"

Yaneth Arroyo

February 22, 2023

5  out of  5 rating by Yaneth Arroyo
"Have been with state farm this location for over 10 yrs, and have nothing but great service. I highly recommend, friendly and great customer service. My last experience was with Rafael, very friendly and professional. Thanks Art and team."

Alexander Vargas

February 21, 2023

5  out of  5 rating by Alexander Vargas
"Great And Fast Solution! Very Helfull! Visit Rafael Guzman at Art Santos State Farm! Recomended!"

Mauricio Martinez

February 20, 2023

5  out of  5 rating by Mauricio Martinez
"Alex helped me with some insurance questions i had. Pointed out some things I didn’t understand. Took time and wasn’t pushy selling policy."

Blade Zulu

February 3, 2023

5  out of  5 rating by Blade Zulu
"I am fortunate to have had a conversation with J. Medina. It is refreshing to speak with a professional regarding my needs and wants that took the time to understand my request. Medina took the time to explain the different policies and the benefits of each. If there was a question that she was not familiar with, she was honest and researched the answer and provided it to me. This interaction left an impression on me, great company with a great employee. Thank you."

Elizabeth Sandoval

January 27, 2023

5  out of  5 rating by Elizabeth Sandoval
"I had the luxury of being helped by Jessica. She was able to answer my questions & even addressed things that hadn’t crossed my mind. Highly recommend her service + she was super friendly considering it’s my first time seeking insurance as an adult"


January 26, 2023

5  out of  5 rating by Itzhel
"Todos fueron muy amables. Fui con mi madre para obtener ayuda sobre el seguro de su auto nuevo y Jessica respondió a todas sus preguntas. Estoy muy feliz de que la gente aquí hablara Español y pudiera ayudarnos. ¡Definitivamente lo recomiendo!"

Robert Carter

January 25, 2023

5  out of  5 rating by Robert Carter
"It was a pleasure speaking with Cynthia. She was very professional, knowledgeable and friendly. She was patient and answered every question I had and went above and beyond to make sure I didn’t walk away from that call with any uncertainty."

Cristian Sotelo

January 25, 2023

5  out of  5 rating by Cristian Sotelo
"Jessica was such a big help. So glad she was able to help me out because I was struggling!"

Marcus Mason

January 25, 2023

5  out of  5 rating by Marcus Mason
"I was referred to Liz Alarcon by a friend to try and find a new auto insurance company because I was having such a horrible experience the past three years with United Auto Insurance and the companies' they were assigning me to in their network. This agent tried her hardest to make the payments higher and service more inconvenient for me, but was unable to because every word she said and service she offered through State Farm was fabulous and could not be anything but the opposite from my experience with my previous company, and other companies I pursued as well. She explored every avenue to make sure there was no better option for me than what she was offering. If you want to save your insurance life by being with an agent and company that is looking out for your best interest, please Give Liz and State Farm a shot!"